frequently asked questions

Find answers to our
most common questions

frequently asked questions

Find answers to our
most common questions

Quick Answers

frequently asked questions

Have questions about our comprehensive workforce solutions or how we tailor our approach to your specific needs? Let us provide clear, concise answers to your most common inquiries, helping you find the information you require quickly and with ease.
General Recruitment

What services does your agency offer?

We specialise in temporary and permanent placements, contract labour, and comprehensive HR and IR support and retainers. We also offer training and development solutions tailored to the needs of both clients and candidates.

What industries do you recruit for?

We recruit across various sectors, including logistics, construction, manufacturing, production, administrative support, warehousing, etc.

How do I register as a job seeker?

Job seekers can submit their CVS via our website or email them directly to our recruitment team. Once registered, our consultants will contact them about suitable opportunities.
Temporary, Permanent & Project Placements

What is the difference between temporary and permanent placements?

Temporary placements are short-term roles, often project-based or to cover peak periods. Permanent placements are long-term roles placing candidates directly our clients. We also offer project labour solutions for businesses that require a dedicated, managed workforce for specific assignments.

Do you manage payroll for temporary staff?

Yes, we manage full payroll administration for all temporary and project-based staff, ensuring compliance with all statutory requirements. Assist with payroll setups and audits.

Can I request urgent placements?

Absolutely. Our team is equipped to handle urgent requests efficiently, including same-day deployment where possible.
HR & IR Services

What HR services do you provide?

We handle everything from onboarding, contracts, personnel management, performance reviews, and policy drafting.

Do you assist with disciplinary hearings or labour disputes?

Yes. Our experienced IR team can conduct disciplinary hearings, advise on compliance with labour law, and represent clients at the CCMA if required.

Can you help us stay compliant with labour legislation?

Definitely. We assist with HR audits, employment equity compliance, and general labour law guidance to ensure full compliance.
Training & Development

Do you offer training for employees?

Yes, we offer skills development programs, compliance training (e.g., Health & Safety), induction sessions, and customised training solutions.

Are your training programs accredited?

Yes. We work with accredited training providers to ensure that the qualifications and skills gained meet national standards.

Can we request on-site training?

Yes. Depending on the type of training and your location, we can provide on-site sessions for convenience and relevance.
Getting Started / Contact

How do I get started as a client?

Simply contact us via phone or email, and one of our consultants will arrange a needs analysis and provide a customised staffing or HR solution.

Do you offer consultation services?

Yes, we offer consultations to assess your HR, IR, or staffing needs—either as once-off support or as part of a managed services agreement.

Where are you based, and what areas do you service?

We are based in KwaZulu-Natal, Eastern Cape, Gauteng and Western Cape, and we provide services nationwide, depending on the client’s needs.

How do you tailor solutions for different businesses?

We take a consultative approach to understand your business objectives, company culture, and operational needs. From there, we design bespoke recruitment, HR, and labour solutions that align with your specific requirements, whether you’re a small business or a large enterprise.

What industries do you specialise in?

We have extensive experience in a variety of sectors, including logistics, construction, manufacturing, retail, and administration. Our broad industry knowledge allows us to place the right talent and provide the right HR support for each unique environment.

How does your Level 1 B-BBEE status benefit clients?

Partnering with a Level 1 B-BBEE service provider allows you to claim the maximum possible procurement recognition (135%) under B-BBEE scorecard rules. This helps enhance your own B-BBEE rating and contributes to transformation goals in South Africa.

What are the benefits of outsourcing payroll to you?

Outsourcing payroll reduces administrative burden, ensures compliance with tax and labour legislation, and eliminates costly errors. We handle everything from payslip generation to statutory deductions and submissions—accurately and on time.

Can you help with IR and labour law compliance?

Absolutely. We offer comprehensive Industrial Relations (IR) support, including chairing disciplinary hearings, managing disputes, and ensuring compliance with South African labour legislation. Our team also assists with CCMA matters and employee relations strategies.

How do you ensure candidate quality?

Our vetting process includes reference checks, qualification verifications, criminal record checks, and, where necessary, skills assessments. We match not only technical qualifications but also cultural fit, ensuring long-term success for both clients and candidates.

Do you also assist individuals looking for employment?

Yes. We regularly post job opportunities across various sectors and accept applications via our website and recruitment platforms. We guide candidates through the recruitment process and provide feedback and support along the way.

What support do you offer to candidates placed in temporary roles?

Temporary staff receive the same level of support as permanent hires, including clear job briefings, fair treatment, payslip support, and continuous engagement from our team. We also offer skills development opportunities to improve long-term employability.

How does your Temporary Employment Service (TES) work?

Our TES model allows clients to access skilled, compliant temporary staff on demand. We act as the employer of record, handling all HR, IR, payroll, and compliance matters. This gives you flexibility while we manage the risk and responsibility.
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